Record customer debts, step by step
Debt Recording App: Record Customer Debts on Android
Zawid Accounts is a debt recording app for Android that turns tracking money owed into the same four steps every time: add the customer, record the debt with its date and a note, record each repayment when it arrives, and check the balance in that same account. Zawid calculates the balance from your entries, so there is no adding and subtracting on scraps of paper.
Below we walk through the workflow, then show how to fix a wrong amount or date without piling on extra entries that throw the balance off. The examples use simple, made-up amounts in a single currency.
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Step 1: Add the customer in the debt recording app
In Accounts, tap the add (+) button and enter a name you will recognize in search, especially if two customers share a first name. Choose Customer for someone who owes you, or Supplier for a vendor you buy from, then confirm the currency before you record anything.
A phone number is optional. Leave the opening balance at zero unless the customer genuinely owed you money before you started using the app.
Step 2: Record the debt with a date and a note
Open the customer’s account, choose Record debt, make sure the transaction type is Debt and enter a positive amount. Under the additional options, check the date and currency and add a short note explaining what the money is for.
Example: a contractor picks up 800 worth of materials on account. Record 800 with today’s date and a note like “drywall and screws, invoice 15.” A clear note saves an argument later when the customer asks where a number came from.
Step 3: Record the repayment when you actually receive it
When the customer pays, open the same account, choose Record payment and enter only the amount that actually reached you. In our example they pay 300 in cash, so you record 300, once.
If they promise to pay on Friday, that is a payment promise, not a payment. You can follow promises in the Collection Center, but the balance only changes when you record money you actually received.
Step 4: Check the balance and the statement
With those two entries in the same currency and no earlier balance, the account shows 500 still owed (800 minus 300). Open the account statement and pick a period to see the entries in order with the running balance, then export or share it as a PDF if needed.
If you deal with someone in two currencies, Zawid does not convert between them. Each balance stays in its own currency, so review each one separately.
Fixing mistakes without duplicate entries
What usually wrecks a balance is not the original typo but the patch on top of it. If you typed 80 instead of 800, don’t add a new debt for the difference. Open the original entry and correct the amount once you have confirmed the right figure.
- Wrong amount or date for something that really happened: edit that original entry.
- A payment saved twice: first confirm the money arrived only once, then delete the extra copy from the transaction actions and read the confirmation carefully.
- An old balance: enter it once, either as an opening balance or as a debt, never both.
- Before correcting important records, make a manual backup and confirm it saved.
Who it suits, and its limits
It works for a shop that sells on credit, a repair shop collecting in installments, a freelancer chasing invoices, or anyone writing down money they lent. The core ledger is stored on your phone and works offline.
Zawid does not collect payments or send reminders automatically, and it is not a tax or e-invoicing tool. For new users, the Free plan allows up to 50 active customers and suppliers combined, with no numeric cap on transactions, and it may show ads. Pro is optional if you need more.
Frequently asked questions
Can I record money I owe my suppliers?
Yes. Create a Supplier account and record what you owe and what you have paid there, so supplier balances stay separate from customer debts.
How do I bring over old debts from a notebook?
Enter the confirmed balance as the opening balance when you create the account, then record new activity from that point. Don’t enter the same amount again as a new debt.
Does a payment promise reduce the balance?
No. A promise is only for follow-up. The balance changes when you record the payment you actually received.
What if I recorded a payment under the wrong customer?
Check the receipt and date, then correct the wrong entry instead of adding an offsetting one, and make sure the payment appears once in the right account.
Does the app send statements to customers by itself?
No. You review the PDF statement and choose to share it, for example in WhatsApp. Zawid never contacts customers automatically.
Do I need internet to record debts?
No. Recording debts and payments and calculating balances happen on your phone and work offline. Optional features such as the subscription or AI wording in Ask Zawid are what need a connection.